Privacy for quiet, managed website care.

This Privacy Policy applies to information we collect through https://funeraltek.com, contact and inquiry forms, email or phone conversations, website reviews, project delivery, managed hosting, DNS support, CMS support, maintenance, and related services.

A client website that we build or host may have its own privacy policy for families, staff, and visitors. When we process information on behalf of a client, we follow the client's reasonable instructions and the applicable service agreement.

We collect information you choose to provide, including:

• Name, email address, phone number, role, provider or organization name, and preferred contact method.
• Current website URL, provider type, project needs, referral context, and notes submitted through forms.
• Messages, files, content drafts, service descriptions, staff details, location details, images, and other project materials you provide.
• Billing, plan, proposal, and account administration information for paid services.

We may also collect technical information automatically, including:

• IP address, browser type, device information, pages viewed, timestamps, referring pages, and basic site analytics.
• Hosting, DNS, SSL, CDN, backup, error, security, uptime, and support logs needed to operate and protect managed websites.
• CMS activity records, form-delivery records, and administrative audit logs where those systems are part of the service.

Client websites may include obituaries, memorial pages, service details, tribute content, family inquiries, pre-planning inquiries, arrangement requests, or other sensitive information. FuneralTek treats this content as client-controlled project or hosted-site content.

We use this information only to provide, maintain, secure, troubleshoot, migrate, back up, restore, or support the website and related services. We do not sell this information or use it for unrelated advertising.

• Respond to inquiries and provide a useful first website review.
• Prepare proposals, define project scope, manage billing, and administer client relationships.
• Design, build, host, monitor, secure, maintain, back up, restore, and support websites.
• Manage domains, DNS records, SSL certificates, redirects, form delivery, CMS access, and launch checks.
• Send service, support, administrative, security, billing, or policy updates.
• Improve the website and services through aggregated, limited analytics and operational learning.
• Comply with legal obligations, enforce agreements, prevent abuse, and protect rights, safety, and systems.

We may use cookies, similar technologies, server logs, and privacy-conscious analytics to understand website performance, detect abuse, remember preferences, and improve the public site. You can manage cookies through your browser settings, though some site features may not work as expected without them.

If additional analytics, advertising, scheduling, chat, or embedded media tools are added later, this policy should be updated to describe those tools before production use.

We share information only as needed for the service and ordinary business operations, including with:

• Hosting, database, storage, CDN, DNS, security, monitoring, email, form, payment, analytics, and support vendors.
• Professional advisers such as accountants, attorneys, insurers, or consultants.
• Successors in connection with a merger, financing, acquisition, reorganization, or sale of assets.
• Authorities or other parties when required by law or needed to protect rights, safety, security, or service integrity.

We do not sell personal information.

We keep information for as long as needed to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, and support security or backup operations. Backup copies and logs may remain for a limited period before they expire through normal retention cycles.

We use reasonable administrative, technical, and operational safeguards for the type of information we handle. These may include access controls, encrypted connections, vendor review, monitoring, backup practices, and separation of duties where practical.

No website, hosting system, email system, or internet transmission can be guaranteed to be perfectly secure. Please contact us promptly if you believe information connected to FuneralTek or a managed site has been accessed without authorization.

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection related to personal information. You may also ask us to stop non-essential marketing messages.

Some requests may need to be handled through the FuneralTek client that controls the relevant website or family-facing content. We will direct you to the right path when that applies.

FuneralTek's business website and services are intended for death care providers and professional users. They are not directed to children. If you believe a child has provided personal information directly to FuneralTek, contact us so we can review the request.

We may update this policy as the website, contact workflow, managed hosting stack, or services change. The updated version will be posted on this page with a revised last updated date.

For privacy questions, access requests, or security concerns, contact FuneralTek using the details below.